Refund Policy

Premium Business Systems is dedicated to maintaining full transparency regarding all financial transactions. This governing Refund Policy dictates the terms for professional courses, coaching, digital media, and all site-based services.

Online Courses and Digital Products

You may request a refund within 7 calendar days of purchase, provided that:

• You have accessed less than 20% of the course or program;

• You have not downloaded a substantial portion of the materials;

• You have not received or used any personalized documents, templates, business plans, or other custom deliverables; and

• You have not previously received a refund for the same product.

Refund requests submitted after the 7-day period, or after a substantial portion of the product has been accessed or downloaded, will not be approved.
 

Coaching and Consulting Services

You may cancel a coaching or consulting service for a full refund if the cancellation request is received before the service begins and at least 24 hours before the scheduled appointment.

Once a consultation, coaching session, or service has started or been delivered, the payment is non-refundable.

If a multi-session package is canceled after services have begun, any approved refund will be calculated based on the unused sessions, less the standard individual price of sessions already provided and any non-refundable costs disclosed at checkout.
 

Rescheduling Appointments

Appointments may be rescheduled without charge when at least 24 hours’ notice is provided.

Cancellations or rescheduling requests made less than 24 hours before an appointment may be treated as a completed session and will not be eligible for a refund. If you miss an appointment without notice, the session is considered used.

Custom and Personalized Services
 

Payments for custom or personalized work are non-refundable once work has begun. This includes, but is not limited to:

• Business plans and business setup assistance;

• Customized documents or templates;

• Personalized strategy and consulting;

• Applications, registrations, or filings prepared on your behalf; and

• Any service involving third-party fees.
   

Government fees, filing fees, payment-processing charges, and other third-party expenses are non-refundable once paid.
 

Subscriptions and Payment Plans

You may cancel a subscription at any time to prevent future charges. Cancellation does not automatically provide a refund for payments already processed or for the current billing period.

Canceling a payment plan does not remove your obligation to pay for products or services that have already been delivered. Access may be suspended if a scheduled payment is unsuccessful.
 

Duplicate or Incorrect Charges

If you believe you were charged more than once or charged an incorrect amount, contact us promptly. Confirmed billing errors and duplicate charges will be refunded in full.

How to Request a Refund

To request a refund, email info@prembussys.com and include:

• Your full name;

• The email address used for the purchase;

• The product or service purchased;

• The purchase date or order number; and

• A brief explanation of your request.

We will review your request and normally respond within 3–5 business days.

Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take an additional 5–10 business days for the refund to appear in your account.
 

Program Results

Purchasing a course, coaching program, or consulting service does not guarantee specific business, financial, licensing, employment, or operational results. Results depend on many factors, including your effort, experience, decisions, market conditions, and compliance with applicable requirements.

Dissatisfaction with results alone does not qualify a purchase for a refund when the purchased materials or services were provided as described.
 

Exceptions Required by Law

Nothing in this Refund Policy limits any refund, cancellation, or other consumer right that cannot legally be waived. If applicable law provides you with additional rights, those rights will remain in effect.

Contact Us

If you have questions about this Refund Policy, please contact:

Premium Business Systems
10740 Passage Way
Parkland, FL 33076
Phone: +1 (239) 361-5591
Email: info@prembussys.com